Jul
08

Travel Assistance at London City Airport

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Guest post by: My Mum

Courtesy of Flickr user "1541" Darren WebLondon City Airport (Picture: Flickr user 1541 under Creative Commons) is one of Londons gems. Situated on the south bank of the river Thames I found that this is an efficient and well run airport. It was initially used by businessmen due to its close location to the City of London but more and more people are using it for leisure trips.
Ten years ago my husband and I discovered the joy of travelling via London City Airport and today I can only endorse the most favourable impressions that were made in 2002.
Today, there is an excellent rail connection from the City Airport to the main rail routes which has encouraged people like me to use this wonderful little airport.
Last year, I flew to Australia and I arranged wheelchair assistance along the way. This time, my destination was much closer but I felt so much more at ease knowing that people would be there to help me at the airport. Once my flight to Zurich was booked with British Airways, I contacted them to arrange wheelchair assistance. It was very simple and free of charge.
When I arrived at the airport, I went to the customer services counter. The staff are friendly and helpful and the wheelchair that had been ordered well in advance was soon on the scene. They helped me all the way through security, passport control and right to the aircraft.
My journey was so much more enjoyable thanks to the wheelchair assistance provided at London City Airport. I believe that most, if not all, airlines off this service and most airports.
Long live London City Airport!

Comments

  1. Lovely guest post from your Mom!

    • Rob says:

      Thanks,
      I thought it would be interesting to get my mum’s point of view on a trip. When you are younger, I guess you take zipping round airports, passport control and security for granted but I know my mum finds it a bit daunting. The wheelchair assistance makes her trip so much easier.

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